Very good games but I haven’t one in a long time

Took crypto payments in minutes. Refused my £1000 payout on grounds that it could not verify my KYC as the images were not clear enough. They were high digital images of the required passport, proof of address, payment method and holding the passport myself. These were sent via email as the files were allegedly too big to upload. I contacted the live chat several times and was blatantly ignored. It took them 3 days to say my high definition photographs were not enough. A blatant lie. I informed them I would negatively review this on Trustpilot and they failed to answer or give any justification to their non payment. Pure con of a site.

I had a issue with a casino site, (unpaid winnings)I contacted Casino guru, they listened to my side of the argument and had made attempts to reach the casino site, they stayed with me checking up on updates and kept trying to establish contact with said site. The matter finally got resolved even tho the casino site never acknowledged the complaint from casino guru I believe if never reached out for help there would be a very good chance I would still be trying to collect my winnings.

Super bien Good

Best and profesional