After receiving a bonus, I proceeded to complete the wager with the max cash out that was 100 USD.I proceeded to try and withdraw and was not able to since I had to renew my KYC data. I sent my documents and for a week I had no response untill it got to the day my bonus expired. My account was verified an hour or two after the bonus expired conveniently. I contacted support and I was told since the bonus expired they could not credit it. I was stolen 100USD because KYC took a week to start the process. They credited some pity 50 free spins in order to soften the issue. They told they could not credit the bonus but credited one?! Why not just credit me the 100USD I fairly wagered?Huge level of incompetence from the whole KYC and support side. I will not be playing in here ever again, and mind that I have been a user of Snatch for over two years and my account has a decent VIP status.
3778 people found this review useful
Customer service is top notch and my account manager really made me feel like I was VIP.
7148 people found this review useful
No big wins but I know it must be round the corner now surly.
9390 people found this review useful
Yabby casino gives the most rewards without sacrificing game play quality. Honest and trustworthy and most of all fun to play. Yabby is a straight up online casino platform and freeplay is insane with yabby.
7017 people found this review useful
I love this casino. Has a bunch of games to choose from and pay out is good.
9756 people found this review useful